You can search Technical Support by keyword.
Caterpillar SIS service use guide
First make sure you have the following things you need:
1. CAT STW sw
2. RERR install disk(for data disks)
3. Data disks
a. If you only work on "on highway" equiptment you only need disk 1
b. if you downloaded the disks they will need to be extraced and made into vitual cds.
4. A user login file( .xml file)
1. Install STW
2. Licence STW ( with kg or post licence code and someone will help with a key)
3. import user login file ( .xml file)
a. open sis, click import user
b. click browse, find the SISusers xml file (make sure it is the doc not an arcive)
c. a screen will appear, check the user name and click import.
d. a login screen will appear, type in user name and pass
e. click login and done.
4. Install RERR disk
By now you shoud have STW/SIS almost working, you can login just cant look up anything.
The Data disks.
If downloaded they will need to be extraced and/or made in to vitual cds, Caterpillar sis doesn't work with rar files.
You can go from here a few different ways.
a. make a vcd of each extracted disk and keep them where you keep your vcds
b. burn real cds and insert them as nessesary
c. leave them in the folder they were extraced to, in the folder will be a vcd image, this is what you will insert in your vcd drive.
What ever way you choose will work.
When you run Caterpillar SIS to look some thing up,Caterpillar SIS will tell you what disk is needed and in what drive to put it in.
Remember try not to get
After-sales questions and issues: Contact our Customer Service Department. (A customer representative will get back to you).
Please Sign In first if you want to later edit or manage reviews uploaded by yourself.